Privacy Policy
By accessing the website www.altspace.lt, you agree to be bound by this privacy policy, as well as all applicable laws and regulations.
In order to operate our business and provide you with services, we sometimes need to collect or process certain information about you. This privacy policy explains what information we collect, how it is used, with whom it is shared, how it is protected, and what rights you have in relation to your personal data.
Who we are and how to contact us
AltSpace is the controller of your personal data (under the GDPR) (referred to in this Privacy and Cookie Policy as “the website”, “we”, “us” or “our”).
If you have any questions about our services or this Privacy and Cookie Policy, please contact us.
Types of personal data collected
When you visit our website and use our services, we collect the following personal data:
- Data that you provide directly – for example, your name or email address when you fill out an online form, send us a message via the contact page or subscribe to our newsletter.
- Data collected automatically, for example from cookies – such as the browser you use, device type, pages visited, frequency of visits, etc.
How we use personal data
We process personal data for the purposes of our legitimate interest in managing, maintaining and developing our business. We also process personal data to comply with legal requirements applicable to us. We use the personal data we collect for the following purposes:
- For the provision of services. We may use your personal data to provide you with our services, process your requests, or otherwise as necessary to perform the contract between you and AltSpace.
- For the creation and management of services. We may use your personal data for data analysis to improve and manage our services, customer service, sales and marketing.
- To communicate with you. We may use your personal data to communicate with you – for example, to inform you about our services or to contact you regarding customer service issues.
- For marketing, advertising and referrals. We may contact you to inform you about new services or promotions we offer, as well as to conduct market research – if we have your consent or if we are permitted by law. We may also use your personal data to personalize our offers and to provide you with more relevant services.
To whom do we share your personal data?
We may transfer your personal data to third parties in the following ways:
- For service providers. Providing our services – including, for example, website and app development, hosting, maintenance, backup, data storage, virtual infrastructure, payment processing, analytics, identity verification, reliability and compliance testing, fund administration, banking services and other services – may require access to or use of your personal data.
- For professional advisors. Lawyers, accountants, bankers, auditors and insurers may review your personal data in order to provide consulting, compliance, banking, legal, insurance, accounting and other similar services.
- We may disclose your personal data to legal and tax authorities and participants in legal proceedings if we believe it is reasonably necessary to comply with laws, regulations, orders, subpoenas, rules of self-regulatory organizations or audit requirements, as well as to protect the safety of any person, address fraud, security or technical issues, or defend our legitimate interests, rights and interests of others.
How we protect personal data
We are committed to ensuring that such data is stored securely, used appropriately, and retained for no longer than is necessary to achieve the purposes for which the data was collected.
We store personal data on secure servers operated by us and our service providers. Personal data stored or transmitted is protected by security measures and access controls, including username and password, two-factor authentication, and data encryption, where appropriate.
To protect your information, we strive to work only with subcontractors and service providers who we believe provide an adequate level of data security.
What are your rights?
You have the following personal data protection rights:
- The right to access your personal data. If you are located in the EU, this right gives you the opportunity to obtain a copy of the personal data we hold about you.
- The right to rectification of personal data we hold about you. This right gives you the opportunity to request that inaccurate or incomplete data about you be corrected.
- The right to object to the processing of your personal data. This right applies where the basis for the processing is our legitimate interest, but your particular situation means that you want to object to the processing of your data on this basis.
- The right to restrict the processing of your personal data. This right gives you the opportunity to ask us to temporarily suspend the processing of your data, for example, if you want us to verify the accuracy of the data or the basis for its processing.
- Right to data portability.If you are located in the EU, we will provide you or a third party of your choice with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to data processed by automated means for which you have initially given your consent or where the data is used for the performance of a contract with you.
- Right to withdraw consent.This right only applies where we process your personal data based on your consent. If you withdraw your consent, we may not be able to provide you with access to certain specific features of our website. We will inform you of this at the time you withdraw your consent.
- The right to request the erasure of your personal data. This right gives you the opportunity to ask us to erase or remove your personal data where there is no legitimate reason for continuing to process it.
How to exercise your rights
To exercise any of the rights set out above, you can first use the features offered on our services. If these features are not sufficient, you can contact us directly.
We may ask for additional information to verify your identity. We may also reject requests that are unnecessarily repetitive, excessive, or manifestly unfounded.
We aim to respond to all reasonable requests within one month. In some cases, if your request is particularly complex or you have submitted multiple requests, it may take longer than a month to respond. In such cases, we will inform you and keep you updated on the progress of the process.
Cookie Policy
This website uses cookies, which are small text files that the website stores on your computer or mobile device when you visit it. The information associated with cookies is not used to personally identify you and is not used for any purposes other than those described here.
How do we use cookies?
Cookies allow a website to remember your actions and preferences (such as language, font size, and other display preferences) for a certain period of time so that you do not have to re-enter them each time you return to the website or browse different pages.
Cookies also help us analyze how the website is used so that we can continuously improve and optimize it – tailoring the website, our products and services to your needs.
What cookies do we use?
Session cookies help a website recognize you and the information you provide while you are browsing. These cookies store information only while you are on the website – the data is deleted when the session ends.
Persistent cookies are used to recognize you when you return to our website. They allow the website to remember information that changes how the website works or looks, such as your preferred language or the region you are in.
The third-party cookies used on this website are as follows:
- Google Analytics – We use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can read Google’s privacy policy HERE.
- Google Tag Manager – We use Google Tag Manager to manage some of the cookies used on our website. You can read Google’s privacy policy HERE.
- Facebook – We use Facebook Pixel to collect information about user actions on our website. For more information about Facebook’s privacy and cookie policy, please click HERE.
How to manage cookies?
You can manage and/or delete cookies as you wish – more information can be found at aboutcookies.org. You can delete any cookies that are already on your computer and you can set most browsers to not store cookies. However, if you do this, you may need to manually set some options each time you visit the website and certain services and features may not work properly.